Features

Unified Communications

  • Unified Messaging

    Integrated instant messaging and fax server. Any number of fax boxes incl. Fax2Mail.

  • UC Call Forwarding System

    Redirect your calls based on your presence. From now on, you can simply control yourself who can reach you, when and how.

  • Presence-Management and Chat

    You see at a glance who is currently available and can communicate quickly.

  • Intelligent routing incl. one-numbering

    The system finds the appropriate contact person for the caller.

  • Dashboard with UC Stream

    You always have your complete communication in view.

  • Calendar and Social Addressbook

    The system includes a calendar and address books with connectors to social networks such as Xing and iCloud import.

The UC functions simplify day-to-day communication within the company and with the customer. Communication channels are bundled and made more efficient.

More about Unified Communications functions…

Elementary Features

  • All telephony features of conventional telephone systems
  • Simple administration via intuitive web interface
  • Mobile optimized interface
  • Virtual conference rooms and video conferences
  • Black- and Whitelists

learn more…

Intelligent Call Distribution

Basic functions are all those that are needed in everyday life. Of course Phonalisa also offers you everything which conventional telephone systems offers + that certain extra.

Encrypted Telephony

  • Encrypted video telephony

    Of course, the video data is also transmitted in encrypted form.

  • End to End Encryption

    Phonalisa telephone systems can make fully encrypted calls to each other.

  • ZRTP / SRTP and TLS

    The most secure algorithms are always used.

All phones supported by Phonalisa always use the most secure technology currently available for transmission.

Site Networking

  • Connection of several locations

    Any number of locations can be connected to a Phonalisa telephone system. This is possible with the “System coupling” function.

  • Cross-site presence function

    See who is on the phone or busy, across all locations.

  • Connection of home office employees

    Employees in the home office can be created as external agents and, thanks to the presence function, are constantly networked with their colleagues.

  • Multilingualism and time zones

    You can operate your sites with different system languages and time zones.

With Phonalisa you can connect several locations and use the presence functions across locations in addition to free internal telephony. Calls between locations are fully encrypted.

Computer Telephony Integration (CTI)

  • Intuitive CTI Client for MacOSX and Windows
  • Click2Dial from almost all applications
  • Access to central address books
  • Extension and presence monitor
  • Your UC stream always in view (calls, faxes, etc.)
  • TAPI driver for Windows, enables e.g. dialing function from Outlook

The Phonalisa CTI client successfully closes the gap between PC and telephone and saves a lot of time in daily office work.

more about the Phonalisa CTI client …

Auto-Provisioning for Phones

  • Central Address Books

    All Phonalisa address books are of course also available on your devices. (LDAP/XML).

  • Firmware management

    You can manage all devices centrally – including automatic firmware updates, of course.

  • Key and parameter profiles

    Every user can configure his telephone keys via the WebGUI of Phonalisa. However, you can also specify these in profiles.

  • Support of different manufacturers

    You can choose from a whole pool of terminals from different manufacturers. Full freedom. No constraints whatsoever.

Learn more about the devices…

The right Features for your Business

  1. Support of ergonomic telephones for hospitals
  2. Support of industrial telephones (with splash water protection)
  3. Charging system for hotels and clinics
  4. Connection of emergency call systems
  5. Training features for call center agents

Phonalisa offers the right functions for a wide variety of industries. For example, the Phonalisa “Medical Edition” is equipped with a billing system for patient calls and provisioning for special ergonomic telephones (large-key telephones).

Learn more about the possible applications…

  • Overview of all functionsThis page provides a complete overview of all available functions (over 270) of the Phonalisa IP PBX. Please note that individual functions are only…
  • Basic FunctionsAll telephony functions of conventional telephone systems Toggle (change) between several call subscribers Simply switch back and forth between several…
  • User administrationUsers in the Phonalisa telephone system No matter for which version size of the Phonalisa telephone system you decide, the number of the registered user is…
  • Group and authorization systemSimple configuration - Via the Phonalisa web interface you can quickly and easily create and edit any number of groups. - Each group can have its own…
  • Queues and call groupsThe queues and call groups embody the Phonalisa call centre functions. Depending on the Phonalisa version size you choose, you have either call groups or…
  • Call GroupsThe call groups are available from the startup version. They represent the reduced version of a queue – but also offer certain call center functions. These…
  • Time and date controlled call distributionDate values in the time profile In the Phonalisa time profiles, date values and time values can be created quickly and easily in a profile. These profiles…
  • UC FunctionsPhonalisa offers a fully flexible call diversion system with many different selection criteria. Forwarding based on presence status, contact type, appointment calendar,... are just a few points.